Thursday, December 26, 2019

Observation Assignment at a Park Essay - 712 Words

Observation Assignment at a Park Hayden Park was an interesting place for a Freeze-Frame assignment. For those who have not heard of a Freeze-Frame, it is simply sitting in one spot for 15 to 20 minutes observing ones surroundings. So to continue, at first glance, Hayden Park is a typical Valley of the Sun type park. Most of these typical parks have grass, picnic tables, some trees, and usually some sort of sports availability such as a basketball court or soccer field, or both. In addition, the parks also have pleasant surroundings. But Hayden Park is located in South Phoenix, so automatically the typical standard for parks is altered. The surroundings around Hayden Park are far from what most people would consider to†¦show more content†¦There was one peculiar individual, a young Hispanic male, who I observed riding a bicycle in circles around the only building in the park for approximately ten minutes. Nothing but circles, and then he rode off down the road. There was another Hispanic male who was pushing a young child on a swing. After a short time they left the park on foot. The last person I saw during the Freeze-Frame, besides the ice-cream man who drove by and the trailer park resident who passed through the park and walked on down the road, was a city worker who was doing routine maintenance in the park; checking sprinklers, emptying garbage, and doing whatever in the building. As far as structures go, there was the one small square one-story building with graffiti and the brick and cement graffiti riddled canopy structures that covered approximately ten picnic tables. Graffiti was basically everywhere, yet I noticed that the Virgin of Guadalupe, the Saint of Mexico, painted on the side of the building was untouched. Not even gang sign graffiti was anywhere near it. This in itself shows respect; which makes me wonder why the youth and various residents of South Phoenix would disrespect the rest of their neighborhood by polluting it in so many ways. Perhaps it is like Tricia Rose stated, â€Å"graffiti writers†¦claim turf and gain local status by developing new styles† (1)Show MoreRelatedA Qualitative Methodological Approach Through Field Research1209 Words   |  5 Pagesapproach conducting observations through field research. A qualitative methodological approach relies on observations rather than quantifiable evidence such as numbers and statistical analysis. Whyte initially hypothesizes that there is a correlation where the Sun plays a factor on where people decide to sit or not to sit. Whyte’s team, the Street Light Project, installed cameras with a time-lapse coverage of a cross-section of spaces consisting of 14 plazas and 3 small parks. The main techniqueRead MoreSunday Field Trip And Sketch / Photo Essay1626 Words   |  7 Pagesto create an illustrated essay that uses imagery and short blurbs to talk about some of the ideas discussed in the readings and that you observe. The purpose of the assignment is to explore how combining imagery and short blurbs can be used to narrate the history of a site, its design, and how its design has been received. The assignment is meant to get you thinking about how photos can be used to promote ideas and represent experience, as well as how photos found in blogs and magazines can be deceptive—Read MoreSociological Observation980 Words   |  4 PagesI be gan my Sociological Observation Paper at the town’s local baseball field. It was about 8:30 p.m. when the game began, and it was about this time when I noticed the connections between the baseball players and the weary watchers. The event can be called a sort of an aggregate, a term used to describe a group of people found at a certain place at a certain time which I became acquainted with on the 25th of June towards the end of the class lecture. While there, I was a bit absent-minded, seeingRead MoreIntroduction. Weathering Occurs Through Interaction Between1658 Words   |  7 Pagesbasic understanding of the geography and climate surrounding the Santa Monica Mountains paired with field observations, tafoni weathering occurs in some areas of Malibu State Creek Park due to its coastal climate conditions, local topography, and type of rocks present. Methods The chosen study area was Malibu State Creek Park which is located within the Santa Monica Mountains, this state park extends across 8,000 acres and follows a creek that flows into the Pacific Ocean. Santa Monica MountainsRead MoreRhetorical Analysis of a Visit to the Town Park Essays572 Words   |  3 PagesPeeking beauty at Town Park I am surrounded by the splendor of the nature. On a moderately sunny morning, birds are peeping while sitting on the gigantic mature tree in the park. The stream of water rising from the fountain is crafting a magical melody. The mesmerizing winds have imprisoned everyone’s attention. The bright colorful flowers are depicting the charms of their juvenile. Different pleasant sounds in the environment are contributing to the concerto of nature. Leaves rustling in the coolRead MoreCultural Observation Project Essay examples1473 Words   |  6 Pages Cultural Observation Project 2 Name: Location of Observation: Coastal Grand Mall, Myrtle Beach, SC Date: September 28, 2013 Youth 201-Section #B01 What I Have Learned? (at least two full pages) During this second observation at Coastal Grand Mall in Myrtle Beach, South Carolina, I learned many things. I went to this location on a Saturday night, where it was full of young people. The weather outside was warm, but rainy, so I believe this causedRead MoreMotivating Student Motivation For Students1620 Words   |  7 Pagesin the classroom. Mainstreaming CSEP (Comprehensive Special Education Program) in a General Education Setting Teachers and students will agree that there is not enough time in the school day to complete what needs to be done. From personal observation, students are falling between, the cracks, getting left behind and lost in their learning due to the lack of opportunities and support in the classroom to check and review their understanding of the content. Teachers are overloading curriculumRead MoreObservation Of A Five Year Old Girl1099 Words   |  5 PagesObservation of a Five Year Old Girl The subject is a six year old girl named Nayali. She lives in a small apartment with her mother and aunt. Nayali was born in Cuba and just moved to the United States three months ago to live with her mother and aunt. Nayali is committed to her family. Her beliefs are not defined yet because of her age, but she believes in some characters such as Santa. According to her mother, Nayali is in discomfort with the changes experienced. She speaks Spanish and her motherRead MoreDescription Of A Photo Journal Assignment1300 Words   |  6 PagesThis photo journal assignment was very interesting and educational. It helped me look outside the box and to really relate geography to my everyday life. My first relatable topic that I came in contact with during this assignment was the process of evaporation. At Dry Creek park in Modesto, CA, I witnessed evaporation taking place in the creek. I have been going to this park for quite some time and in the summer, water levels decrease drastically. Ev aporation is one of the four phases in the hydrologicRead MoreSuppose Your Sociology Instructor Has Asked You to Do a Study of Homelessness. Which Research Technique (Survey, Observation, Experiment, Existing Sources) Would You Find the Most Useful? How Would You Use That Technique to Complete Your Assignment?778 Words   |  4 Pagesinstructor has asked you to do a study of homelessness. Which research technique (survey, observation, experiment, existing sources) would you find the most useful? How would you use that technique to complete your assignment? If my sociology instructor has asked me to do a study of homelessness, I will choose the observation research technique because I think this method is the most useful to me. In definition, observation means collecting information through direct participation and/or by watching a group

Tuesday, December 17, 2019

Symbolism Of Macbeth By William Shakespeare - 1099 Words

Macbeth draft In the tragic story of Macbeth by William Shakespeare, the blood takes an important role of symbolism because throughout the play the recurring image of blood is used as a symbol to demonstrate the constant feeling of guilt felt by the characters,ultimately leading to their endless feelings of fears and horror , and how blood reflects changes in Lady Macbeth and Macbeth’s characters .A symbol contains several layers of meaning,and is representative of several other aspects. Symbols approach to uncover the true meaning of the play. Macbeth, the main character in the play, thinks he can unfairly take the crown ahead of time so adventually he will achieve the title of king without any doubt in his self. The most important way that blood is used as a symbols is how their is constant feeling of guilt in the characters throughout the the play as said in this line ‘’What hands are here! Ha! They pluck out mine eyes. Will all great Neptune’s ocean wash this blood Clean from my hand? No, this my hand will rather ,The multitudinous seas incarnadine,Making the green one red.’’ (2.2. 60-64).The strong symbol of blood in this scene demonstrates his lack to remove the blood from his hands , ‘‘All of Neptune’s ocean’’ represents the degree of guilt within Macbeth. Guilt will always remain to haunt Macbeth as the image of the crime will always remain in his conscious, causing him to experience greater fear andShow MoreRelatedEssay on Images, Imagery, S ymbols, and Symbolism in Macbeth1723 Words   |  7 PagesImagery and Symbolism in Macbeth  Ã‚     Ã‚  Ã‚   With its eye-opening plot and interesting cast of characters, William Shakespeare’s play, Macbeth is one of the greatest works one could ever read. But, above all, the aspect of the play is most impressive and overwhelming with imagery and symbolism that Shakespeare so brilliantly uses. Throughout the play, the author depicts various types of imagery and symbolism instances that, eventually, lead to the downfall of the main character, Macbeth.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Read More Images, Imagery, Symbols, and Symbolism in Macbeth Essay610 Words   |  3 PagesImagery and Symbolism in Macbeth   Ã‚  Ã‚   In Macbeth, William Shakespeare uses extensive imagery and symbolism throughout the course of his play.   Shakespeare uses this imagery and symbolism so that the reader may gain a deeper understanding and feeling for the happenings of this tragedy.   This is further demonstrated by Shakespeares use of darkness in Macbeth.   As one of the more noticeable and important symbols, darkness represents many different elements in the play.   First and foremostRead MoreWilliam Shakespeare s Macbeth 1289 Words   |  6 Pages16, 2015 Macbeth Literary Essay In this 16th century, classic play about a man hungry for power by William Shakespeare there are many intense instances of symbolism used to demonstrate and prove Macbeth’s feelings and behaviour throughout the book. Good symbolism makes you feel what the character feels when reading a story. In the story, â€Å"Macbeth†, Macbeth is shown to be a sly and deceiving person who betrayed his kingdom for his own gain. Three important symbols used to show Macbeth s greedRead MoreThrone Of Blood, By Akira Kurasawa1205 Words   |  5 PagesThrone of Blood, is often viewed as an interpretation of William Shakespeare’s play, Macbeth. Both works follow a similar story line and address themes that are relevant to a modern audience. One major theme in both works is the idea that absolute power corrupts mankind. William Shakespeare and Akira Kurasawa both address this theme of power corruption through the use of symbolism and emotion. While Throne of Blood is based off of Macbeth, it is portrayed very differently than the original textRead MoreBlood Imagery in Macbeth857 Words   |  4 PagesShakespeare is legendary for his uses of symbolism. No other example is as evident as the bloody hands of Macbeth and his obsession with them. Macbeth has killed King Duncan and doesn’t stop there, he kills the guards making Duncan’s sons flee. This gives Macbeth the throne. However he becomes overwhelmed with the guilt. Shakespeare uses blood to show how it reminds Macbeth of the violent acts he has committed and how he has become obsessed with the blood on his hands. Initially the blood representsRead More Literary Devices Used In Macbeth Essay example911 Words   |  4 PagesLiterary Devices used in Macbeth Imagine how dull a Shakespearean play would be without the ingenious literary devices and techniques that contribute so much to the fulfillment of its reader or viewer. Macbeth, by William Shakespeare, is a tragedy that combines fact and legend to tell the story of an eleventh century king. Shakespeare uses numerous types of literary techniques to make this tragic play more appealing. Three literary devices that Shakespeare uses to make Macbeth more interesting andRead MoreImagery of Blood, Light and Clothing in Macbeth by William Shakespeare540 Words   |  3 PagesBlood, Light and Clothing in Macbeth by William Shakespeare Imagery, the art of making images, the product of imagination (Merriam- Webster). Shakespeare uses many forms of imagery in his writing of Macbeth. Three main forms of imagery in this play are blood, light and darkness, and clothing. Within each form of this imagery Shakespeare incorporates symbols that the reader must understand if they are to interpret either the passage or the play as a whole. In Macbeth blood symbolizes many thingsRead MoreWilliam Shakespeare s Macbeth 1399 Words   |  6 PagesWilliam Shakespeare’s ‘Macbeth’, resonates the damnation and inevitable dissolution of man in the face of compunction, facades and vaulting ambition. Through the use of dramatic irony, symbolism and soliloquies, Shakespeare denotes the happenings of a tragic hero who ambles on the verge between moral and immoral; the inception after which humanity cascades to pieces. Ultimately through this farrago of self-seeking divinations, disdainful desires, decimating machinations and an ultimate plunge fromRead More Darkness and the Agents of Chaos in Shakespeares Macbeth Essay1380 Words   |  6 Pages In Macbeth William Shakespeare employs his skills in imagery and symbolism.   The landscape of Macbeth reveals the contours of the title characters psychological turmoil.   Churning with self-doubt about his determination, his ability to connect word and act, and his sexual potency, Macbeth is a man at the mercy of his environment.   The inability to sleep is symbolic of a tormented soul and represents a characters control over their lives.   The imagery of darkness in Act 4 is used to describeRead MoreMacbeth And Macbeth1274 Words   |  6 Pagesto prove that the theme in the two contrasting literary works of Twilight saga: eclipse by Stephenie Meyer and Macbeth by William Shakespeare are alike. The theme of destruction being inevitable in both literary pieces are the same through the element of symbolism used to connect and foreshadow events in each piece. Although the plot for each novel differs, the twin methods of symbolism they utilize evidently leads to inevitable des truction and deserve further examination. Throughout this essay the

Monday, December 9, 2019

Economics for Business Business Economics

Part A Question 1. What is opportunity cost? Describe some of the opportunity costs when you decide to do the followings? Answer 1. Attend college instead of taking a job Ride a bus instead of driving a car The opportunity cost can be simply defined as the cost or value that was foregone by the individual in order to achieve some other benefit. Although the cost is not recorded in the financial statement however the cost benefit is considered for decision making purpose (Steiner, 2010). In case of taking a decisions relating to attending college instead of taking a job shows that the individual will experience a loss of current income from the job and also a loss of experience that would have helped the individual in future income. This is the opportunity cost. In case of availing a bus instead of a car the individual losses the freedom to choose own schedule and also lose the freedom of privacy and safety. Question 2. Define price elasticity of demand and how you will use it to define an inferior good? Give two examples of an inferior good? Answer 2. Price elasticity of demand shows the relationship between price and quantity demanded. PED = (% change in quantity demanded / %change in price) The degree of PED can be of the following types namely: Less than 1 indicates PED is inelastic Greater than one indicates PED is elastic Zero indicates PED is perfectly inelastic Infinite indicates PED is perfectly elastic Inferior good is the types of good the demand for which declines with the rise in the level of income. For instance the products sold at the discount markets or shops fall under the category of inferior goods (Zhou, 2011). With the rise in the income level the consumers stop purchasing from these stores. Some of the food products like rice, potato and noodles are considered to be inferior goods because their consumption decreases with the increase in the income level. Question 3. Explain the differences between demand pull and cost push inflation? Answer 3. Both cost push inflation and demand pull inflation have the same effects of price rise on the goods however the difference between the two exists only behind their causing factors.Wang (2010) opined when the purchasing power of the people increase the demand for the goods increase simultaneously. Under this circumstance there occurs a shortage in the supply of goods resulting in increase of price. This is the situation in demand pull inflation. The following factors may result in demand pull inflation namely higher employment rate, depreciation of exchange rate and faster economic growth. On the contrary in case of cost push inflation the cost of the production of the goods increases which makes the supply costly. This inflation results from increase of component costs, rising labor costs, higher tax rates and low exchange rates. A backward shift of the supply curve denotes cost push inflation whereas a rightward shift of the demand curve denotes demand pull inflation. Question 4. Identify the key factors affecting the demand for currency Answer 4. Level of consumer spending: During the periods of higher consumer spending like in the festival seasons the demand for money increases since the consumers are willing to pay more for their products. Inflation rate: The high rate of inflation forces the price of the goods to rise. Hence the demand of money for the purchase of the goods increases among the individuals (Steiner, 2010). Hence there exists a direct relation between the price rate and the rate of currency demand. The rate of currency demand increases with the increase in the price of goods and services. Precautionary motive: According to Lai and Joseph (2010) if in any market situation the individuals feel that they need to store cash for the future purpose then the individuals will sell all kinds of bonds and shares and will convert them to liquid cash. This will in turn increase the demand for money in the market. Interest rates: The two major sources of wealth are bonds and money. The bonds generally offer high rates of interest to the purchaser and hence the demand for bonds are generally high compared to the demand for keeping liquid cash. However Kiyono and Ishikawa (2013) suggested that when there is a decrease in the rates of interest of bonds the demand for liquid cash increases. Question 5.What policies would be effective to reduce the structural rate of unemployment? Define at least one. Answer 5. Two major strategies may be adopt3ed for reduction of unemployment namely the demand side policies and the supply side policies. Among the demand side policies the most effective policies are Fiscal policy and monetary policy. The supply side polices include the simple policies like education and training, reduction of power of trade unions, employment subsidies and improved labor market. The supply side policy attempts to give sufficient education and training to the unemployed workers making them eligible for employment (Gillespie, 2010). Moreover the bargaining power of the trade unions should also be decreased so that the real wage unemployment can be avoided. The policy of providing financial assistance to the unemployed workers to help them move to highly employed areas will help to generate more employment options. Part B Question 1. Justification of statement Answer 1. The rise of the oil prices is temporary hence the suggestion of the advisor to increase the money supply is not a feasible suggestion. In the future when the price of the oil will decrease the market will have high money supply which will create a situation of demand pull inflation. This will negatively affect the demand for oil and will result in increase of oil price permanently. Question 2. Measures taken by UK coalition Government Answer 2. To make a better economy the UK coalition government introduced the following fiscal and monetary policies Age related allowances for pensioners Price stability to maintain low levels of inflation Maintaining an inflation rate of 2% to stimulate a steady growth of the UK economy Introducing a tight fiscal policy to reduce the inflationary pressure by reducing the growth of aggregate demand in UK economy (Fund, 2010) Increasing of taxes to improve the government finances Reference list Books Fund, I. (2010).Ethiopia. Washington: International Monetary Fund. Gillespie, A. (2010).Business economics. Oxford: Oxford University Press. Zhou, Q. (2011).Advances in applied economics, business and development. Berlin: Springer. Journals Kiyono, K. and Ishikawa, J. (2013). Reexamination of Strategic Public Policies.Japanese Economic Review, 64(2), pp.201-231. Lai, B. and Joseph, N. (2010). Pricing-to-market and the volatility of UK export prices.Applied Financial Economics, 20(18), pp.1441-1460. Steiner, A. (2010). Contagious policies: an analysis of spatial interactions among countries' capital account policies.Pacific Economic Review, 15(3), pp.422-445. Wang, P. (2010). An examination of business cycle features in UK S ectoral O utput.Applied Economics, 42(25), pp.3241-3252.

Monday, December 2, 2019

The Things They Carried A Soldiers Sweetheart Essay Example For Students

The Things They Carried A Soldiers Sweetheart Essay Difference Between Sweetheart of the Song Tra Bong ; A Soldiers SweetheartOnce a successful novel hits the market, producers are inclined to adapt the story into a movie. Since imagination, symbolism, and character psyches are explored in a novel, the movies tend to lack the luster of the original text. Using their imagination, readers are able to conjure up characters and scenes that are unique. This is the case with Tim OBriens, Sweetheart of the Song Tra Bong. This is a story where love and war collide after a soldier brings his sweetheart to his Vietnamese post. On the whole, this chapter in The Things They Carried is far superior to the film, The Soldiers Sweetheart, because it has thorough descriptions of characters feelings, including symbolism concerning objects and important events. When the audience is able to draw its own story around an authors narrative, the experience is more satisfying than when every detail is presented through the cinematic medium an active audience is happier than a passive one. We will write a custom essay on The Things They Carried A Soldiers Sweetheart specifically for you for only $16.38 $13.9/page Order now Stark contrasts exist between the description of the characters and emotional content between the book and the movie. This may be mainly due to the limited length of the movie. In the movie, Rat Kiley who is telling the story seems gentler. In the book they make it seem like everything Rat says is exaggerated, but the movie does not stress that fact. Among the men in Alpha Company, Rat had a reputation for exaggeration and overstatement, a compulsion to rev up the facts, and for most of us it was normal procedure to discount sixty or seventy percent of anything he had to say (OBrien 89). Also, the movie emphasizes the fact that Rat Kiley fell in love with Mary Anne Bell. He himself says he loved her towards the end of the movie. A character that people may tend to have sympathy for is Mark Fossie. In the book, one may not feel for Fossie. The movie shows the character having more feeling especially after he couldnt find Mary Anne. A third character that is portrayed differently in th e movie than in the book is Mary Anne, who is the main female character of the chapter. The movie stressed the fact that Mary Anne wanted to learn more about the Vietnamese way of life. There was a scene in the movie where Mary Anne spent time with the Vietnamese soldiers learning their language and how to cook their food. They also show her going to a Vietnamese village trying to communicate with the children. In the book it says, The guys sometimes liked to kid her about it-our own little native, theyd say-but Mary Anne would just smile and stick out her tongue. She was not only into the Vietnamese way of life, but she was also into the life of a soldier in war. She wanted to learn more about how to shoot a gun. She wanted to be like one of the guys. The novel installs all these ideas, but it also allows the reader to use their creativity. It also gives more emphasis on little traits of the character that make the character more unique. Therefore, due to the films inability to giv e audiences more information about the characters, their role and their emotions, the novel is much more informative. The novel is capable of giving readers more insight into the story with the use of symbols and hidden meanings. It is able to do this because it depicts important underlying messages and incidents. For instance, in the novel one may realize that Mary Anne starts to wear a necklace with tongues on it. This shows the readers that Mary Anne is no longer than clean innocent girl. She is now a brutal solder always ready to kill. Elongated and narrow, like pieces of blackened leather, the tongues were threaded along a length of copper wire, one overlapping the next, the tips curled upward as if caught in a final shrill syllable (OBrien 111). Portrayed in both the novel and movie is Mary Annes change in personal hygiene. No cosmetics, no fingernail filing. She stopped wearing jewelry, cut her hair short and wrapped it in a dark green bandanna, (OBrien 98). Mary Anne was starting to become a whole new person. A symbol in the movie that was not shown in the novel was a butterfly. While Mary A nne was exploring the land around her, she came across a beautiful monarch butterfly. The butterfly symbolizes Mary Annes metamorphosis. Just as a caterpillar turns into a butterfly, Mary Anne was changing her usual habits and behavior. In the novel and movie, both these symbols and events assist in the developing of the plot. .u57a14899614d28b1f79994f32b39e012 , .u57a14899614d28b1f79994f32b39e012 .postImageUrl , .u57a14899614d28b1f79994f32b39e012 .centered-text-area { min-height: 80px; position: relative; } .u57a14899614d28b1f79994f32b39e012 , .u57a14899614d28b1f79994f32b39e012:hover , .u57a14899614d28b1f79994f32b39e012:visited , .u57a14899614d28b1f79994f32b39e012:active { border:0!important; } .u57a14899614d28b1f79994f32b39e012 .clearfix:after { content: ""; display: table; clear: both; } .u57a14899614d28b1f79994f32b39e012 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u57a14899614d28b1f79994f32b39e012:active , .u57a14899614d28b1f79994f32b39e012:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u57a14899614d28b1f79994f32b39e012 .centered-text-area { width: 100%; position: relative ; } .u57a14899614d28b1f79994f32b39e012 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u57a14899614d28b1f79994f32b39e012 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u57a14899614d28b1f79994f32b39e012 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u57a14899614d28b1f79994f32b39e012:hover .ctaButton { background-color: #34495E!important; } .u57a14899614d28b1f79994f32b39e012 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u57a14899614d28b1f79994f32b39e012 .u57a14899614d28b1f79994f32b39e012-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u57a14899614d28b1f79994f32b39e012:after { content: ""; display: block; clear: both; } READ: Landing EssayBoth the novel and movie had different endings and descriptions for important scenes. In the film, the ending suggests that Mary Anne and Rat Kiley end up together, while in OBriens novel, everything is left as a mystery. If you believed the Greenies, Rat said, Mary Anne was still somewhere out there in the dark, (OBrien 116). In the film, after Rat finishes telling his story about Mary Anne, Mitchell Sanders was killed. The Vietnamese had attacked them. As Rat Kiley is going through the jungle killing Vietnamese soldiers, he sees a vision of Mary Anne. One may not be sure as to whether or not it was really her, but the movie suggests that it is. Rat sees Mary Anne and at the end disappears with her into the jungle. Another difference in the movie had to do with the description of the Greenie area. Throughout the chapter, the Greenies are expressed as hardworking soldiers who were always ready to kill. After Fossie waited many days for Mary Anne, he is convinced that he heard Mary Annes voice coming from the Greenies post. Once he goes into the post, the reader comes across a harsh description of the Greenies home. The place seemed to echo with a weird deep-wilderness sound-tribal music-bamboo flutes and drums and chimes, (OBrien 109). On a post at the rear of the hootch was the decayed head of a large black leopard; strips of yellow-brown skin dangled from the overhead rafters, (OBrien 110). The images that come across the readers minds are gruesome. With the type of description given, one may immediately think that the Greenies were animal-like human beings. After seeing the movie, the description of the hootch in the novel did not mat ch the Greenies post in the movie. The movie only showed the hootch as a room with hundreds of candles all around it. There was nothing gruesome as depicted in the chapter. This is one of the many factors as to why the novel was better than the movie. In conclusion, details involving the characters and symbolic meanings to objects are the factors that make the novel better than the movie. Leaving out aspects of the novel limits the viewers appreciation for the story. One may favor the film over the novel or vice versa, but that person will not overlook the intense work that went into the making of both. The film and novel have their similarities and differences, but both effectively communicate their meaning to the public.

Wednesday, November 27, 2019

Ebony and Amelia FTT essays

Ebony and Amelia FTT essays Several elements in the history present as possible causes of Ebonys failure to thrive (FTT). In a multivariate analysis, FTT between birth to 8 weeks of age is associated with maternal prenatal factors (such as a lack of transportation, socioeconomic class) and infant postnatal factors (weak sucking). While Ebony has had no significant physical symptoms, the birth weight of 4.9 kg equals macrosomia which can sometime be associated with weak sucking and slow feeding, which in turn can result in smaller quantities being expressed per feeding session and an increase in maternal fatigue. It would be difficult to continue to breast feed exclusively while working full time, without personal transportation and with another child to care for, and Tina should be congratulated for her tenacity in attempting to continue to breastfeed. While working full time, Tina has still had difficulty affording food at times, and it may be that her caloric intake is not enough to sustain adequate brea stfeeding for Ebony. Additionally, at six months it would be ideal to offer small solid feedings at six months, and it does not appear from the history that Tina has been able to start this yet. Several medical conditions could be contributing to Ebonys poor weight gain. The mere fact that there is not enough money could mean that Tina has continued to rely solely on breastfeeding at a time when Ebony needs to progress to more varied foods. Additionally, Ebony must be evaluated for any mechanical feeding difficulty, such as reflux, oromotor dysfunction, or central nervous system abnormality. Conditions which may contribute to Ebonys FTT which are not readily evident on physical examination include celiac disease, hyperthyroidism, chronic infection such as HIV, or metabolic disorders such as amino acid storage disorders. It would be helpful to obtain information on Ebonys eating and stooling patterns, whether or not she has ...

Saturday, November 23, 2019

Need a Job These 10 Fields Are Hiring Like Crazy

Need a Job These 10 Fields Are Hiring Like Crazy When we’re desperate to be employed, any job will do. But sometimes it pays to be a bit more discerning. LinkedIn recently released a report on the most promising positions for next year- all with good pay and good upward mobility. If you qualify for any of these, you’re in great shape to get scooped up. And if not, if you’re still deciding what you want to be when you grow up, consider getting trained in one of these fields ASAP. They’re on the rise, and don’t look like they’re going anywhere.1. HospitalistThis is a doctor who works exclusively in a hospital. The median salary is well over $200k per year, and there are currently more than 1,000 open positions for this role. That’s an 87% annual increase. And this job scores a 6 out of 10 for career advancement. Hospitalist is ranked #1 on LinkedIn’s report.2. PharmacistPharmacists make a median salary of about $123k, but there are something like 3,300 openings out there (a 45% increase over last year). With a 5 out of 10 career advancement score, this is pretty sweet. This career is ranked #3 on LinkedIn’s report.3. Sales EngineerNo medical training? No problem! Sales engineers sell particularly complex products like machinery, and must be knowledgeable about the things they sell. The median salary is about $80k per year, with 3,000 openings- a whopping 159% increase from last year. This job also scores 6 out of 10 for career advancement. Ranked #3 on LinkedIn’s report.4. TeacherTeachers are in supreme demand- there simply aren’t enough of them to go around. While the salary isn’t the best on the block, if you can teach math or science, you’re likely to get scooped up in a second. The state of California alone reported 75% of their school districts in dire need of teachers. Hopefully demand will lead to better salary growth in years to come.5. Dental HygienistDental hygienists are a key part of the dental team. With over 68,000 open positions, this job is only going to grow- in both salary and in duties. You’ll see a lot of potential for growth of all kinds if you choose this career path, with positions available nationwide.6. Market AnalystIf you have a head for numbers, you can examine trends and provide analysis and vital information to marketing teams for developing their strategies. And prospects look great: there are more than 100k analyst positions expected to open up in the coming years.7. TranslatorGlobal business continues to be more important than ever, and it’s very important to make sure nothing gets â€Å"lost in translation.† Expect there to be steady openings for translator positions in coming years.8. Nurse PractitionerAPRNs and NPs are in high demand, with more patients seeing nurse practitioners, nurse anesthesiologists, and nurse midwives in place of doctors. This field has a lot of potential for growth, as nurses take over more and more duties traditionally ascribed to doctors. And salaries are already bursting through the $100k mark.9. Physical Therapist and Therapist AssistantThese positions are set to enjoy massive growth, particularly with the equally massive spike in patients suffering from chronic pain. Demand is high and the scope of where you’re able to work is wide.10. StatisticianIt’s all about the numbers. If you’re a data whiz, you could work in government, business, health care, or engineering. Demand is high, and salaries are up near $80k per year- and that number was determined by†¦ you guessed it: statisticians.

Thursday, November 21, 2019

Application for Head Teacher Position Essay Example | Topics and Well Written Essays - 250 words

Application for Head Teacher Position - Essay Example I will achieve this by reviewing and simplifying the customer facing processes (NSW Department of Education and Communities). I have worked in the position of a head teacher for three years. Therefore, I will bring the experiences I have gained working as both a faculty manager and a head teacher. In addition, I have a bachelor’s degree on Information Technology, which will enable me steer the development of online resources. Getting an opportunity to work as a head teacher will enable me improve, develop, and sustain high quality skills in teaching. The head teacher opportunity will also develop my skills in financial management like operational budgets and using programs like TIPA, BUDDY, and COST IT. Besides the skills gained from my previous experiences, I am very creative and a problem solver. I hope my achievements, nominations, and awards will Illustrate my character and make me a suitable candidate for this position (NSW Department of Education and

Tuesday, November 19, 2019

Culture diversity in the media Essay Example | Topics and Well Written Essays - 1500 words

Culture diversity in the media - Essay Example This paper discusses the manner in which the general media – including the press, television and films report on ethnic issues how such reporting help or obstruct the effort to elevate the cause of social and cultural diversity and prevent serious issues concerning racism in such media. The media, to a considerable extent, unintentionally tend to emphasize negative images and stereotyping in the process of news reporting or in the course of collecting information relating to issues concerning the people belonging to diverse cultural or ethnic groups. According to previous research conducted in this behalf on the portrayal of issues of people belonging to different cultural and ethnic backgrounds in the British and American media, the migrants were omitted from voicing their opinions and were ignored while reporting issues regarding the problems faced by their community. Such an incident was witnessed in the year 1990 while reporting on the issue of wearing a headscarf that was debated in countries like France and Denmark. The migrants opinion was either not quoted at all or it was not given due prominence by the media while reporting on the issue. They were often misquoted or quoted in a discriminatory manner which exuded negativity and sounded superficial, aggress ive and stereotypical. It is also noted that the opinion of people belonging to a minority group are often misinterpreted since a single set of representatives are interviewed over and over again which loses the credibility of their opinion and views and less importance is given on reporting of such an issue from the point of view of a diverse range of interviewees. Another significant issue that emerged during the study was that the media is highly biased towards reporting of certain important events of political nature. Consequently the everyday aspect of the minority life, for instance their

Sunday, November 17, 2019

Three Events That Changed America Essay Example for Free

Three Events That Changed America Essay The United States has changed a lot since its â€Å"Birth† in 1776. The United States changed for better or worse from The Great Depression, The Vietnam War, and The Attacks of 9/11. These life altering events formed America with tragedy, and destruction. Being the land of the free and the home of the brave. We rose up stronger and with hope. That’s what makes America great. The Great Depression all started when the stock’s value started to plummet with no hope of recovery (Black Tuesday), people started to panic. Everyone who owned stock was trying to sell, but no one was willing to buy. This caused the stock market to suffer even more. The Stock Market Crash was only the beginning. Almost all the banks at this time put their clients’ money into the stock market. When the stock market crashed, this made the banks go bankrupt. When news got around, anyone who had money in the bank was immediately withdrawing all the money they could. All the money being taken out caused any bank left to close permanently. The Great Depression had such a huge impact on the way America is today because it destroyed our economy. We were forced to grow together as a country and rebuild. I think Dennis Hastert says it best â€Å"What makes America great is that we can come together during times of national tragedy†. The Great Depression also change how we run our banks. The government now has a program in place called FDIC Insurance. They will insure you for up to 250,000 per insured bank account. The fee is included in your normal taxes. This was put in place because of the Great Depression. â€Å"The Vietnam War† At the end of World War II Military and Political tensions between the USSR (Russia) and the US greatly increased. Communism in the USSR presented itself as a big threat to the US’s national security. Fearing that the Communism would spread to Vietnam and other countries, the US opposed the independence movement there. The US first began by financially supporting France in the first Indochina War. The French defeat in Dein Bien Phu led to a peace conference in Geneva. This conference resulted in splitting the former French colony Indochina into three separate countries, Cambodia, Laos and Vietnam. Vietnam was divided at the 17th parallel into the Communist North and anti-Communist South. There was a plan for a nationwide election to unify North and South Vietnam. However, in 1956, South Vietnam backed by the US refused to hold the election. The US supported South Vietnam by sending 2,000 military advisors-which grew to over 16,000 by 1963. In 1960, the National Liberation Front (Viet Cong) began to attack the South Vietnamese government. After two attacks on U.S Navy vessels, the Gulf of Tokin Resolution was passed by the US Congress to give the US more powers to fight the war in Vietnam. The first US Combat troops were sent a year and a half after it was passed. In 1968 over 540,000 troops were in the countries of Vietnam. That same year the Viet Cong launched a massive surprise attack. This is now known as the â€Å"Tet Offensive†. This attack threatened the US’s position in South Vietnam. This had a huge impact on the outcome of the war. President Richard Nixon proposed the â€Å"Vietnamization† project. It gave South Vietnam more responsibility in fighting the war while still receiving American aid. The US would also provide air and naval support if necessary. In 1972 the Easter Offensive made people think if the policy was effective. They were suggesting that South Vietnam could not wage a full scale war against North Vietnam without the US’s full support. The 1970’s brought anti-war protests because Nixon tried to destroy the Viet Cong supply bases. In 1973, the war started to come to an end. The Paris Peace Accord was signed. This established a ceasefire and allowed the exchange of war prisoners. Also the withdrawal of US forces from Vietnam. This officially ends the US’s and its ally’s involvement in the Vietnam War. The US did still contribute monetarily to South Korea until its official ending in 1975. South Korea lost, and Vietnam was unified as one communist country. The Vietnam War not only changed how we fight, but it changed who we draft and length of the tour. In the Vietnam War the US learned a lot about jungle warfare. Towards the end the US got very proficient at it. Some historians believe that if the US would have kept the troops for four years instead of one the US would have gotten better quicker. They say that as soon as the troops got good, they were given the option to go home, which they did. The US also learned a lot about chemical warfare. The US learned how it affects the surrounding people. The US also learned how people in their own country felt about it. The war also changed our drafting system. The US in now on a volunteer basis. The Vietnam had many deaths on both sides and it has affected the world forever. â€Å"Pearl Harbor† Early morning on December 7th, 1941, the Japanese launched a surprise torpedo attack on the US Naval Base Pearl Harbor in Hawaii. The following day President Franklin D. Roosevelt delivered a speech to the American citizens. This speech was informing the people that this all happened during the midst of talks to keep peace. That same day America entered WWII. Pearl Harbor held a 22,000 acre naval base. Admiral Husband E. Kimmel of the Navy and Lt. General Walter C. Short of the Army were in command of the fleet and troops on the ground the day of the attack. The majority of the Pacific area’s military commands were headquartered there because of growing apprehensions regarding an aggressive Japanese presence. Since the Japanese wanted to expand their territory and power, they had to search for natural resources. America was a likely target. America was a barrier between Java’s oil fields and the Japanese fleets. Also with America around, Japan could not conduct military strategies against the Netherlands and territories of the United Kingdom. Early on in the morning on December 7th, 1941, Japanese planes attacked about thirty-three American ships on orders of Vice-Admiral Chuichi Nagumo. America sustained a loss of one hundred seventy aircrafts that morning as well as eighteen ships. Three thousand seven hundred Americans lost their lives in one day but only very few Japanese died. Pearl Harbor changed America because it brought us to join WWII. This decision had an impact on who won the war. Who knows, if the US didn’t join the war we could all be speaking German or Japanese right now. This also led to the use of the first and last detonation of a nuclear bomb in warfare. So there are definitely pros and cons to Pearl Harbor. The loss of all the men in the attack was horrible, but if that never happened Hitler might have won. All in all, these events changed the course of history. The Great Depression taught us a lesson about how to handle stocks and money. It also gave us hope and brought us together as a country. The Vietnam War showed us how to fight jungle warfare. It also showed us the effects of chemical warfare (years after the Vietnam War). Pearl Harbor brought us to the very important decision to join WWII. For better or worse America is what it today because of these things.

Thursday, November 14, 2019

Family Education :: English Literature Essays

Family Education Thinking is really a strange thing. When I was a boy I was often long for having a kind of ability in air swimming here and there. It is like a free fish in water and this kind of feeling often appears in my dreams. Therefore I toughly believe I will have this capacity some day. When I grow up I get older. I also know the real person can ¡Ã‚ ¯t fly like a bird in the air. But class is over one day I suddenly consider I explain other persons ¡Ã‚ ¯ articles in discussing and talking in the evening. I seem to need writing .I express my minds with others. I say my words for my lovely and my favorite education. I consider for the lovely children and the children those need to be loved. So I have a kind of flying feeling little by little .It is like a fish and a bird in thinking world. It is joyful and free. I have a kind of feeling like committing a crime if I don ¡Ã‚ ¯t write some day. So I work hard all the time. One person will meet many things in his whole life. Some of them are lucky or unlucky. Some of them are high or low. But there are different results to different persons. Where a child don ¡Ã‚ ¯t have a good mind. There will be much unnecessary trouble on the front walking way. Even it is a regret. There is a child like this. She studies well. But she has self-willed tempers at home. She doesn ¡Ã‚ ¯t like working and doesn ¡Ã‚ ¯t care for the others. When some things aren ¡Ã‚ ¯t confidence with her wills she gets angry very much. She thinks she is always right. She doesn ¡Ã‚ ¯t hear all other persons ¡Ã‚ ¯ words. Every spring we will have the whole school working here. Sometimes we plant trees. Sometimes we dig the garden ¡Ã‚ ¯s earth to be ready for planting flowers. So every class will prepare the techniques in advance. As she is a good student, the teacher master says to her  ¡Ã‚ °Tomorrow we will work, you bring a prong at first when the teacher arranges the techniques. The teacher can ¡Ã‚ ¯t complete his words and the student stands up and says she doesn ¡Ã‚ ¯t bring a prong .The teacher can ¡Ã‚ ¯t consider the student will be like this. The teacher is very angry. This also concerned the teacher ¡Ã‚ ¯s respect. When the teacher talked about this thing with me he was still quite angry and knocked at the desk.

Tuesday, November 12, 2019

Cultural Profile of the Philippines Essay

The Philippines is a country with diverse culture. The country is divided into regions and provinces wherein each region or province has distinct cultures of their own. Greatly influenced by the Spanish colonization in the 14th to 18th century, the country has a lot of colorful festivals that showcase that the cultures and products of the regions. Part of the Filipinos’ diverse culture is their languages. Officially, Filipino and English are the major languages. Filipino is a compendium of more than 180 dialects but most of the words are based on Tagalog, the lingua franca of the National Capital Region, the seat of the government. Majority of Filipinos speak eight major dialects namely Tagalog, Cebuano, Ilocano, Hiligaynon or Ilonggo, Bicol, Waray, Pampango and Pangasinense. English, on the other hand, is used as a medium of instruction in many educational institutions and as language in documents of the government (â€Å"About the Philippines†). Impact on Business Communication Because the Philippines has been colonized by many nationalities, it has adopted a lot of cultures. With that, Filipinos become flexible in dealing with other people with other cultures and social backgrounds. Moreover, they have the willingness to learn especially that labor has been one the major exports of the country. Many Filipinos are becoming competitive in the global market and business. In terms of relationships, Filipinos possess strong interpersonal relationships that make it more advisable for them to be introduced first to a third party than having them introducing themselves. However, Filipinos value relationships so much be it with their families of relatives or even in business. They do not focus only to business but they make ways in knowing their business partners deeper even to their personal affairs. They believe that when they know the people they are dealing with; it is easier for them to communicate their ideas for the business. They value their relationships not only for the present business deals but also for the future. They are used to referring people they know to be employees in their businesses (â€Å"Philippines — Language, Culture, Customs, and Etiquette†). In business, they also make sure that they are presentable at all times and they prefer face-to-face meeting from making phone calls or email; that is one way they can build relationships to people and business colleagues. Since they are relational, sometimes they are more particular with the personalities rather than the company they represent (â€Å"Philippines — Language, Culture, Customs, and Etiquette†). In the global business, the flexibility, adoptability and professionalism of Filipinos could be advantages especially about their being relational. They will open more areas of communication among their fellow employees and to other people outside the company which they believe can help them in their work. Also, they can easily learn other languages that may be required in doing business because their culture has already thought their tongues to be more adoptive to environments. References Kwintessential Cross Cultural Solutions. (______. ) Philippines — Language, Culture, Customs, and Etiquette. Retrieved May 14, 2008 from http://www. kwintessential. co. uk/resources/global-etiquette/philippines-country-profile. html Wow Philippines. (______. ) About the Philippines. Retrieved May 14, 2008 from http://www. tourism. gov. ph/discover/h

Sunday, November 10, 2019

Pharmaceutical Companies

Questions for Review 1. Pharmaceutical companies do have a responsibility to distribute drugs for a low cost in developing and poorer countries. Africa’s GDP, and per capita income is very low so they cannot afford to buy top quality medicines. One main argument for this approach is the AIDS epidemic in Africa. A main argument against this is that the treatment for AIDS is very expensive to provide to a whole country for free. 2. The principal arguments of pharmaceutical companies that oppose making exceptions to IPR law for developing countries are national treatment that is equal of foreign and domestic nationals.Most-favored-nation treatment and the equal treatment of all WTO members. Also, technological progress. One last argument is how to provide adequate protection for this, and enforcing it. The arguments by NGOs and others to relax IPR laws are to end trade pressure on poor countries in health care industry disputes. 3. I would expect South Africa’s decision to levy duties on drug imports from western nations to have a negative impact on the international distribution of drugs to South Africa. If it is already expensive and hard to get drugs to AIDS patients in Africa, making them more expensive will not help. .In my opinion, I feel like this was an appropriate change of policy because it did lower prices on drugs. Some negative ramifications of this resolutions is that the price wouldn’t drop low enough. 5. I do not think it was necessary to relax IPR rules in order to ensure that adequate supplies of AIDS medications would be available for distribution in the developing world because the US took initiative to fix high drug prices and low-quality health infrastructures. 6. MNC’s have an ethical responsibility in providing funding to international organizations like the global fund to help cure AIDS

Thursday, November 7, 2019

Political Institutions and their Effect on Economic Policy essays

Political Institutions and their Effect on Economic Policy essays Political Institutions and their Effect on Economic Policy Imagine, if you will, a country with no political institutions. A country ruled by anarchy. What kind of economic policy would this country have or would it have one at all? Now imagine a country with highly powerful and regimented political institutions. What kind of economic policy would this country have? The two fictitious countries mentioned above would certainly have very different economic policies. The first would probably be lucky to even have an economic policy at all. Its citizens would live in a world of economic uncertainty, never knowing what their future may hold. On the other hand, the citizens of the second country, although possibly unhappy with their ruler, would at least have a pretty good idea of their economic future. These citizens would be able to place their money in banks and exchange it in international markets. They could save for their future without the fear of having everything taken from them at any given moment. What is it though that makes the economic policies of these countries so different? While there are clearly many factors that affect a country's economic policy, in this paper I would like to argue that the most important one is the presence or lack of strong political institutions. In the beginning large nations or political states did not exist. The law of the land was every man for himself. As time went on small bands of people began to form. In the beginning membership in such groups was voluntary, but those who joined soon learned of the benefits of cooperation. With time these bands became larger and larger and it was apparent that some groups were stronger than others. The strongest of these groups became what is known as "roving bandits". (Olson 1993,568). If the "roving bandits" can be seen as the first form of political institution then the ...

Tuesday, November 5, 2019

What are the Standard Book Sizes in Publishing • Your Guide to Trim Sizes

What are the Standard Book Sizes in Publishing Your Guide to Trim Sizes What Are the Standard Book Sizes in Publishing? Glance at the nearest bookshelf. Have you noticed that books come in all shapes and sizes? Contrary to popular belief, this isn’t because publishers are out to obliterate the perfect symmetry of our bookshelves. The truth is that book sizes vary based on each individual book - and publishers determine these sizes based on economic, practical, and artistic factors.If you’re a self-publisher planning to produce physical copies of your book, you might be wondering if this should matter to you. The answer: yes. Your choice of book size will not only affect how you go about typesetting your manuscript  but your audience’s reading experience and your potential profit margin.In this post, we’ll take you through the standard book sizes in the industry, why they’re important, and what should be on your mind as you pick out the best trim size for your own book.What is trim size?â€Å"Trim size† is essentially the publishing term for â€Å"book size .† After each copy is printed and bound, the book is mechanically â€Å"trimmed† so that the size of every page is uniform. The trim size relates these dimensions, in Width x Height format.In the U.S., the trim size is denoted in inches; in Europe, it’s in millimeters. For future reference, we’ll be using the U.S. format and talking about U.S. book sizes in this post.Why does trim size matter?Asking why you should care about your book’s trim size is akin to asking, â€Å"Why do people make a big fuss over the iPhone’s shape?† You want a phone that’s sleek and a joy to grip - not an awkward clunker. In much the same way, you can boil the importance of trim size down to three things: reading experience, marketability, and cost.Trim size determines a book’s presentationIf you imagine your physical book as a house, then the trim size is its footprint. It bolts in the size of your â€Å"real estate,† and influences bot h the interior and exterior of your book. If your physical book is a house, then the trim size is its footprint In a nutshell, the trim size dictates your page count. The smaller your trim size, the more pages will be required for your content. It also impacts your book’s spine: the more pages in your book, the thicker its spine will be - and the more substantial it will appear on the bookshelf. Your choice of trim size will also assert a ripple effect on most aspects of your book’s interior. How many words will fit comfortably on a page? How wide can your margins go?When you’re typesetting your book, you’ll need to maneuver a number of ingredients on the page: everything from the baseline grid to the size of your font. The page trim size is one critical part of this complex balance - and the first you'll need to decide - that will create a beautiful book. For our review of four major print-on-demand services, check out this post.If you want to experiment with book sizes and the way they might impact your typesetting choices, the Reedsy Book Editor allows you to do so for free. The Editor also provides four popular trim sizes for formatting (4.25 x 6.87 in, 5 x 8 in, 5.5 x 8.5 in, 6 x 9 in).Having some real-life examples at your side, you should get a better sense of which trim size is best for your book. And if you find yourself truly struggling to pick between book sizes (particularly for those working on illustrated content or unique products that require the right paper and format), why not reach out to a professional book production manager for some advice? Their expertise in these matters is unmatched, and they’ll be able to polish your project - especially if you’re working on an image-dependent book that must appear professional on bookshelves.Trim sizes, with all their complicated, similar-sounding numbers can b e confusing - but they're worth wrapping your mind around if you keep the end product in sight: a beautiful book.

Sunday, November 3, 2019

Television advertising Essay Example | Topics and Well Written Essays - 1000 words

Television advertising - Essay Example ising is almost similar to radio advertising only that it combines audio and visual information; a typical television advertisement would be ten to sixty seconds in duration (Entrepreneur, 2014). Television advertisements are often placed at strategic breaks in the course of the main programming as well as in the course of the last few minutes until the top of the next hour. For instance, a television advertisement broadcast during a live event such as the Olympics or the Super Bowl attracts the attention of billions of potential customers. Television commercials are generally more expensive to produce and broadcast compared to other advertising options but is more appealing to audiences and reaches a broader audience simultaneously since they are both audio and visual. Given that individuals spend at least four hours in front of the television and a majority of households own a T.V. set, television advertising remains one of the most effective marketing approaches, the prevalence of new media platforms notwithstanding. Television advertising entails two main tasks including creating a commercial that is acceptable by broadcasters on the basis of outlined broadcast standards as well as placing the advertisement strategically to reach the largest number of viewers possible. The intricacy of television advertising requires the professional input of production companies and advertising agencies with appropriate experience in the two tasks outlined above. Television advertisements increasingly feature songs or specific musical themes that are designed to hook audiences and to be memorable so that they can remain in the minds of the audience even long after the ad campaign has passed. Many television ads also exploit humour as a creative tool, since it is strongly associated with advertising persuasion; psychologists have attempted, in numerous studies, to explain the impact of humour on advertising persuasion. Headquartered in Germany’s city Bonn, T-Mobile

Friday, November 1, 2019

EA Framework Paper Essay Example | Topics and Well Written Essays - 750 words

EA Framework Paper - Essay Example These needs depend on the complexity of the organizations operations and the amount of data traffic that they experience. The frameworks have different components, which make up their basic operations. These components include, the views, the methods and the training involved. The two most common frameworks employed are, The Open Group Architecture Framework (TOGAF) and the Zachman Institute for Framework Architecture (ZIFA). In this paper, the discussion will focus on TOGAF. The Open Group Architecture Framework The TOGAF is a framework that is commonly used in organizations that are developing the enterprise architecture for their internal use. This framework provides an approach to planning, designing and implementation of the enterprise architecture that is very holistic. The TOGAF is a trademark registered by the Open Group in the United States of America and in other countries of the world as well (Bernard, 2005). Its basic structure is based on the notions of modularization an d standardization. The methodologies and technologies used in its design are ones that have been existing and been duly tested and proven. The framework is comprised of three main components that make up its structure. The first one is the Architecture Development Method. This component is used to determine the type of enterprise architecture that will be implemented in the organization. It derives this based on the operations of that organization. The second component is the TOGAF Enterprise Continuum. This component illustrates how the different architecture is developed from their foundation and through all the different models according to their functions. The third component is the TOGAF resource base; this provides the tools necessary for the application of TOGAF. The resource base provides the techniques based on the requirements of the business or on the type of the business (Ross, 2006). The Architecture Development Method forms the core of TOGAF and it has been specificall y designed to tackle the organizations business needs and information systems needs, as well. The TOGAF, as all other frameworks has its strengths and weaknesses. Its strengths appeal to the users and make it a better choice compared to the others. It has weaknesses in other areas but with the continuing development, these weaknesses are looking to be eliminated or reduced to a minimum. One of the strengths of TOGAF is that it performs the process of designing the systems in blocks. This is easy because, when development takes place in block or modules it makes it easier to manage errors, because it is easy to locate them. The development of these blocks can also take place simultaneously, making it time efficient. Development using modules also improves re usability because; common modules can be reused in familiar systems. The framework also provides information on how these blocks interact and fit together. This makes it easier for all the entities involved to understand the syst em, and how it works. Another strength is that, the TOGAF develops a common vocabulary that is used in all that stages of development of the framework (Ross, 2006). The use of a common vocabulary makes the process of designing easier for all the parties involved and it improves communication. The framework al

Wednesday, October 30, 2019

Foreign Policies in the Middle East - 1750 Research Paper

Foreign Policies in the Middle East - 1750 - Research Paper Example Also after explaining the why maybe predict a future policy possibly that could be made down the road or just provide an implication from using our logic on why the other policies were created. The Middle Eastern foreign policies are among the most complex policies found anywhere in the world. Policymakers in this region have much internal autonomy in policymaking. But, Middle East is a region which has been plagued quite often with issues like instability and terrorism. This is why many opinions that this region is crowded with unstable states each of which is encountered with different challenges. This turbulence or insecurity plays a big role in shaping foreign policies. Many different labels have been given to these policies over time in research literature from strictly Islamist to Western to secular. This research paper aims to label these foreign policies as appropriately and objectively as possible with the help of modern research. It also serves to explain why foreign policies in the Middle East are so hugely affected by religion. Though there is a mix of factors which influences Middle East foreign policies, policymakers have never been able to ignore the factor o f religion which is a very powerful means of controlling or shaping the image of Middle East. A growing body of research over past many years has scrutinized the relationship between Islam and regional politics of Middle Eastern states. But, this research can surely benefit from more illuminating concepts about how religious thought works to affect outcomes of these foreign policies of different Middle Eastern states. Following discussion aims to illustrate the reality of this claim that religion strongly influences the internal relations of Middle East. It also hopes to improve understanding of this relationship between the two entities. The countries covered in this discussion are Iraq, Kuwait, Egypt, and Syria. Some suggest that bringing religion into international relations is not a modern or thoughtful strategy, but the state in the region of Middle East is different.     

Sunday, October 27, 2019

Effect of Income Inequality on Economic Development

Effect of Income Inequality on Economic Development Income Inequality and Financial Crises: The 2007-2008 financial crises has been considered as amongst the worst the world has faced. This is since the great depression of the year 1930s ((Shiller, 7). This crisis was characterized by the collapse of large financial institutions, a downward fall in stock markets, bailout of banks by government, and the laying off of workers by business organizations. There are a variety of reasons given as to why the 2008 financial crisis emerged. MacEwan and Miller argue that it was an increase of income inequality that led to the emergence of the financial crisis (MacEwan and John, 5). On the other hand, others believe that it is the failure of the banking mortgage system that led to the emergence of the financial crisis (Paulet, 22). This paper examines the reasons as to why McEwan and Miller link economic instability, to income inequality. It further examines their proposal on how to solve this problem. Furthermore, this paper gives an explanation on the reasons for the emergence of the 2008 economic crises. There is a varying argument on the effects of income inequality on the growth of the economies of rich and developed countries. One of the major arguments is that income inequality was the major reason for the emergence of the 2008 global economic crisis. This is an argument that McEwan and Miller believe in (MacEwan and John, 5). Proponents argue that there are three major ways in which income inequality has the capability of destroying the economic system of a state. The first argument is that due to income inequality, there is a sharp increase in the debt ratio to income ratio amongst middle and low income households. This ratio increases because of their bid to maintain their consumption level, while they fall behind in relation to income or revenue that they are able to acquire. For example, a growing demand for loans and mortgages was as a result of a rise in the costs of college and homes. There was also a relaxed standard for lending, and it was easy to acquire mortgages. The failure by these low income earners to pay these mortgages and loans led to the beginning of the financial crisis, and the collapse of major financial institutions such as Citigroup and Lehman Brothers (Paulet, 17). The second argument is that the creation and development of a large pool of idle wealth leads to an increase in the demands of investment assets, fueling financial innovation and increasing the size of the financial sector. This is dangerous for the economy, because it may lead to speculative buying of financial assets. It is this speculative buying of financial assets that contributed to the collapse of financial institutions such as Lehman brothers during the 2008 crisis (Schiek, 39). It is important to denote that the collapse of the Lehman brothers was the beginning of the financial crisis, and it was followed by the collapse of several financial institutions and business organization such as General Motors. To protect the economy, the American government had to bail out companies such as General Motors, Citigroup, Bank of America, etc (Shiller, 22). The third argument is that income inequality leads to the emergence of a disproportionate political power. The major intention of the development of this political power is to protect the financial interests of the elite, or the wealthy members of the society. This would lead to the enactment of policies that have a negative impact on the stability of an economic system within the state (Schiek, 52). For example, setters of accounting standards, and federal government regulators were able to allow banking organizations such as Citigroup to move large number of liabilities and assets from the balance sheet, to a complex legal structure referred to as structured investment vehicles. This strategy helped to mask the financial weaknesses of the banking organization to the share holders and investors. The regulation of financial institutions in America is always influenced by powerful and wealthy companies and people (Schiek, 13). This is because they normally finance the political activi ties of candidates who would advance their agendas. In as much as McEwan and Miller believe that income inequality led to the emergence of the 2008 economic crisis, there are other reasons that led to the this crisis (MacEwan and John,15). One of the reasons given is the growth of the housing market in America. This demand led to speculative buying, leading to an increase in the prices of houses. People took mortgages, which did not have good security. However, in 2008, there was a correction in the housing prices, leading to a downward fall of the housing prices (Schiek, 57). Most Americans were unable to pay their mortgages, and this made banking and financial institutions to suffer massive losses because they were unable to recover their loans. This in turn led to the collapse of these financial institutions, affecting the economies that were heavily dependent on the American economy. Furthermore, it is the federal government that made it easy for people to acquire loans. This is because they initiated low interest rate, by lowering the federal fund rate target to 1.0%, from a figure of 6.5% (Shiller, 41). This made experts to denote that it was the easy availability of credit that led to a demand of houses, hence f uelling their increase. It is therefore prudent to denote that there is a need of restructuring the American economic system and regulatory institutions for purposes of protecting the economy from future crises. In fact, the government of President Obama realized on the need of regulating American financial institutions, and in 2008, and 2009, he initiated a series of measures aimed at meeting this objective (Shiller, 29). For example, President Obama introduced the Volcker rule, which was aimed at limiting the ability of banking organizations to engage in proprietary trading (Shiller, 19). The European Union also realized the need of regulating financial institutions and came up with the Basel III rule, which raised the capital of starting a banking business in Europe, and placing a limit on the banking rates of the European banks. In conclusion, the statement by MacEwan and Miller that income inequality contributes to a slowdown in economic development has some truth in it. For instance, due to income inequality, the poor and the middle class were engaged in borrowing from banks, for purposes of buying properties leading to a sharp increase in property prices. This was a factor that contributed to the emergence of the 2008 crises, and it is always referred to as the subprime crises. In a bid to protect the financial interests of big financial companies, the federal government agencies did not effectively regulate their financial activities. This allowed them to manipulate their financial records, hiding their weaknesses to shareholders and investors. It is therefore prudent to denote that McEwan and Miller are right when they assert that income inequalities was the main factor leading to the 2008 crisis, and there is a need of restructuring the economy, and improving the ability of the federal regulatory insti tutions. Works Cited: MacEwan, Arthur, and John A. Miller. Economic collapse, economic change: getting to the roots  of the crisis. Armonk, N.Y.: M.E. Sharpe, 2011. Print. Paulet, Elisabeth. The subprime crisis and its impact on financial and managerial environments  an unequal repercussion at European level. Newcastle upon Tyne: Cambridge Scholars Pub., 2012. Print.   Schiek, Dagmar. The EU economic and social model in the global crisis: interdisciplinary  perspectives. Farnham (Surrey): Ashgate, 2013. Print. Shiller, Robert J. Subprime solution how todays global financial crisis happened, and what to do  about it.. Princeton: Princeton Univ Press, 2012. Print.

Friday, October 25, 2019

The Old Man and the Sea :: Free Essay Writer

The Old Man and the Sea I believe that in the past three decades, the way society has treated he elderly has remained primarily the same. Some younger citizens have looked up to the elderly with respect, yet most continue to shun them and consider them useless and hopeless in a society such as ours. I think that the elderly population is continually losing respect from the new generations. Santiago, the elderly man in the novel The Old Man and the Sea, is respected by a young boy, Manolin, yet he is also looked down upon by many of the younger fishermen in the Cuban fishing village where he lives. This book is set in the late 1930's and, I as I see it, shows that societies all around the world have had a decline in respect for the older people in their environment since the beginning of the nineteenth century. An enormous number of issues have changed since Santiago's time, allowing the elderly to have the ability to do more in their old age and live in areas specifically designed for their needs. However, there is still an enormous lack of respect for the older people in society, and it is becoming worse every day. Younger citizens of our country make fun of older people, call them names, and believe that they are incapable of doing most things that the younger ones are capable of doing. When we believe they can no longer support themselves, we place our elderly relatives into retirement homes and "old folks' homes" as many call them. Sometimes they, themselves, do not wish to go to such a place, but we force them to, which many times is the wrong choice. Some younger people help the elderly, though, and try to support them, but few of these people can be found. It is a fact that when people get beyond a certain age, their memories begin depleting and they atrophy physically. However, as Santiago shows in the novel, older people have much knowledge about the world around them and enough strength to make it through hard situations if they are determined and have the will and courage to believe in a better tomorrow. In Santiago's community, it is shown that their is still a natural respect for elders, as is seen in Manolin's support of the old man. He was one of the dying breed that truly looked up to his elders and regarded their feelings and experiences with much respect.

Thursday, October 24, 2019

A Raisin in the Sun – 2

In A Raisin in the Sun by Lorraine Hansberry, Beneatha wants to learn more about her heritage. She wants to get closer to her roots, and know more about it. The line, â€Å"How can something natural be eccentric? † (Hansberry 80 Act two Scene 1), shows off a defensive tone. This quote is said after George tells her that her natural hair looks eccentric. Her defensiveness over her hair shows her determination to be in touch with her heritage. Beneatha cut her hair because she thought it was too Caucasian looking.By Beneatha doing this it shows her determination. Beneatha, however, is not the only person with determination. Ruth, just like Beneatha, has determination. Ruth has the determination to keep her family in check, and to do what is best for them. Ruth, along with determination, has being strong as a character trait. She is expecting another baby, and is deciding whether to get an abortion or to keep the baby. â€Å"When the world gets ugly enough—a woman will do anything for her family. The part that's already living† (Hansberry 75 Act 1 Scene 2).Mama says this about Ruth to Walter when she figures ruth is going to get rid of the baby by getting an abortion. By thinking of and making this decision it shows Ruth's determination and how strong she is. Just as Mama said, a woman will do whatever it takes for her family. Later on in the play Ruth decides to keep the baby and not get the abortion. Walter has determination, as well as stubbornness. Stubbornness is a form of a strong character trait. Walter has to be pretty strong willed to be as stubborn as he is with wanting to open a liquor store with some of his buddies.Because of Walter's stubborn determination, he has been fighting with Ruth about opening a liquor store with his buddies. He plans on opening it with the insurance money that Mama is getting. Ruth and Mama both do not think that it is a good idea. Walter knows this and therefore upon knowing this his stubbornness shows. â€Å"Man say to his woman: I got me a dream. His woman say: Eat your eggs† (Hansberry 33 Act 1 Scene 1). In this part of the play Walter is telling Ruth about his idea to open the liquor store, but Ruth will not listen to him.Walter realizes this and starts to get a little defensive and stubborn about it. Therefore starting somewhat of a fight with Ruth. His defensiveness over his dream shows his determination. Just like Beneatha, Ruth and Walter, Mama has determination as well. Mama wants to keep the family together. She does not want the family to keep on fighting. Because of this determination to keep the family from fighting, and to keep them together, she goes out and buys a house with her insurance money that is in Clybourne Park. When Walter finds out he is upset about it. Son—you–you understand what I done, don’t you? I—I just seen my family falling apart today†¦ We couldn't of gone on like we was today. We was going backwards ‘ stead of forwards—talking 'bout killing babies and wishing each other was dead†¦ When it gets like that in life—you just got to do something bigger†¦ † (Hansberry 94 Act 2 Scene 1). In this quote Mama is trying to explain why she did what she did to Walter. This quote shows Mama's passion and her determination to keep her family from falling apart. Everyone has determination.In A Rasin in the Sun by Lorraine Hansberry; Mama, Ruth, Walter, and Beneatha all have a unique determination. Mama and Ruth both have determination to keep their family from falling apart. They both want what is best for the family. Beneatha was determined to learn more about her heritage. Walter was determined to open a liquor store. By the end of the play everything was settled and worked out. Ruth had decided to keep the baby, and they all decided to move into the house in Clybourne Park. It was a happy ending for the very determined Younger family. A Raisin in the Sun – 2 In A Raisin in the Sun by Lorraine Hansberry, Beneatha wants to learn more about her heritage. She wants to get closer to her roots, and know more about it. The line, â€Å"How can something natural be eccentric? † (Hansberry 80 Act two Scene 1), shows off a defensive tone. This quote is said after George tells her that her natural hair looks eccentric. Her defensiveness over her hair shows her determination to be in touch with her heritage. Beneatha cut her hair because she thought it was too Caucasian looking.By Beneatha doing this it shows her determination. Beneatha, however, is not the only person with determination. Ruth, just like Beneatha, has determination. Ruth has the determination to keep her family in check, and to do what is best for them. Ruth, along with determination, has being strong as a character trait. She is expecting another baby, and is deciding whether to get an abortion or to keep the baby. â€Å"When the world gets ugly enough—a woman will do anything for her family. The part that's already living† (Hansberry 75 Act 1 Scene 2).Mama says this about Ruth to Walter when she figures ruth is going to get rid of the baby by getting an abortion. By thinking of and making this decision it shows Ruth's determination and how strong she is. Just as Mama said, a woman will do whatever it takes for her family. Later on in the play Ruth decides to keep the baby and not get the abortion. Walter has determination, as well as stubbornness. Stubbornness is a form of a strong character trait. Walter has to be pretty strong willed to be as stubborn as he is with wanting to open a liquor store with some of his buddies.Because of Walter's stubborn determination, he has been fighting with Ruth about opening a liquor store with his buddies. He plans on opening it with the insurance money that Mama is getting. Ruth and Mama both do not think that it is a good idea. Walter knows this and therefore upon knowing this his stubbornness shows. â€Å"Man say to his woman: I got me a dream. His woman say: Eat your eggs† (Hansberry 33 Act 1 Scene 1). In this part of the play Walter is telling Ruth about his idea to open the liquor store, but Ruth will not listen to him.Walter realizes this and starts to get a little defensive and stubborn about it. Therefore starting somewhat of a fight with Ruth. His defensiveness over his dream shows his determination. Just like Beneatha, Ruth and Walter, Mama has determination as well. Mama wants to keep the family together. She does not want the family to keep on fighting. Because of this determination to keep the family from fighting, and to keep them together, she goes out and buys a house with her insurance money that is in Clybourne Park. When Walter finds out he is upset about it. Son—you–you understand what I done, don’t you? I—I just seen my family falling apart today†¦ We couldn't of gone on like we was today. We was going backwards ‘ stead of forwards—talking 'bout killing babies and wishing each other was dead†¦ When it gets like that in life—you just got to do something bigger†¦ † (Hansberry 94 Act 2 Scene 1). In this quote Mama is trying to explain why she did what she did to Walter. This quote shows Mama's passion and her determination to keep her family from falling apart. Everyone has determination.In A Rasin in the Sun by Lorraine Hansberry; Mama, Ruth, Walter, and Beneatha all have a unique determination. Mama and Ruth both have determination to keep their family from falling apart. They both want what is best for the family. Beneatha was determined to learn more about her heritage. Walter was determined to open a liquor store. By the end of the play everything was settled and worked out. Ruth had decided to keep the baby, and they all decided to move into the house in Clybourne Park. It was a happy ending for the very determined Younger family.

Wednesday, October 23, 2019

Customer Fulfillment in the Digital Economy

Customer Fulfillment in the Digital Economy Amazon. com E-tail Customer Fulfillment Networks Pioneer â€Å"The logistics of distribution Scorecard are the iceberg below the waterline of online bookselling.B-web type —Jeff Bezos, founder and CEO, Amazon. comAggregation (e-tail) /Agora (auctions, Zshops) hybrid model KEY PARTICIPANTS â€Å"Ten years from now, no one will remember whether Consumers and business buyers Context providersContent providersAmazon. com and small online merchants (Amazon. com associates, Zshops, auctions) Suppliers and b-web partners (publishers; producers [OEM]; distributors e. g. Ingram Micro, Baker & Taylor Books, and others) Customers Amazon. com spent an extra $100,000 upgrading shipping from the West Coast to the East Coast. All that will matter is whether electronic commerceGave people a good or bad experience.2 —David Risher, senior vice president for merchandising, Amazon. com Commerce services †¢ Infrastructure providers â€Å"This [the Amazon. com distribution warehouses and CFN] is the fastest expansion of distribution capacity in peacetime history. † 3 —Jeff Bezos, founder and CEO, Amazon. com Offering Amazon. com and online merchants (Amazon. com associates, Zshops, auctions) Amazon. om and merchants participating in auctions and Zshops Third party shippers (UPS & USPS) Amazon. com Drop shippers such as Ingram Technology providers such as Oracle, Net Perceptions, and i2 Technologies Third party shippers (UPS, USPS) The largest online e-tailer of books, music, videos, toys, and gifts Recently expanded service offering to include auctions (March 1999) and Zshops (September 1999)—an aggregation of merchants on its Web site Aspires to become a one-stop shop for merchandise on the Web CFN value proposition â€Å"Earth’s largest selection† of merchandise at competitive prices, a validated product assortment, nd consistent customer service from â€Å"home page to home delivery†Ã¢â‚¬â€œ24/7 URL http://www. amazon. com 360 Adelaide Street W, 4th Floor Toronto, Ontario. Canada M5V 1R7 Tel 416. 979. 7899. Fax 416. 979-7616 www. digital4sight. com  © 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. 1. 1 Customer Fulfillment in the Digital Economy Amazon. com few barriers to entry—but one of those barriers is customer fulfillment. In 1996–97, Amazon. com was largely alone in the e-tailing business. Now the Web is eeming with e-tailers like buy. com (which aggressively undercuts everyone else, including Amazon. com), CDNow, and barnesandnoble. com. There are also Web portal-run malls, many of which are copying and offering features (like the renowned â€Å"one-click shopping†) that have thus far differentiated Amazon. com. Yahoo’s online mall offers 7,000 stores with over four million items and walmart. com’s planned debut in 2000 poses a significant threat. Amazon. com’s first mover advantage, e-brand equity, and initial cost advantages (stemming from lack of investments in prime real estate for storefronts) are gradually eroding.Its margins are falling, while operating expenses from mergers and acquisitions are increasing. As of the end of 1999, Amazon. com expected to post approximately $600 million in losses for the year, at a time when growth in book sales is falling (from about 800% in 1997 to a little over 100% in 1999). On the plus side, customer retention rates exceeded 72% in the third quarter of 1999. 8 But average revenue per customer in 1998 was $98. 4, while average selling, general and administrative (SG&A) and distribution costs per customer (excluding cost of goods sold) were about $71. 30, leading to an average net earnings loss of around 21%. Amazon. com Founder Jeff Bezos wants to transform Amazon. com into the largest and most customer-friendly one-stop shop on the Web. Already the largest online e-tailer of books, music, and videos, the company has expanded its product offering to include toys, gifts, and electronics, and in September 1999 launched â€Å"Zshops,† a new initiative (online flea market on Amazon. com’s Web site) which offers customers â€Å"universal selection. †4 Zshops empower small merchants and customers to set up online stores on the Amazon. com Web site for a monthly fee of $10, and a transaction fee of 1–5% of every sale.With a market capitalization of approximately $31. 4 billion (as of November 1999), 12 million loyal customers, 18 million items on sale, projected 1999 sales of $1. 4 billion, and the most recognized brand name on the Internet,5 Amazon. com aspires to become the supermall of choice for online shoppers. Its recipe includes innovation driven by â€Å"customer obsession† and the ability to provide a secure, enjoyable shopping experience online, but its dominance is due to a customer fulfillment process that delivers. A carefully orchestrated and adroitly executed â€Å"sell all, carry few† strategy explains Amazon. com’s success ith e-tail customer fulfillment. Its business web (b-web) (for books) includes Ingram Book Group and Baker & Taylor, the two largest book wholesalers in the US, as well as dozens of others. In 1998, Amazon. com obtained 60% of its books through Ingram, which operates seven strategically located US warehouses. Amazon. com pays Ingram a wholesale markup a few percentage points above the publisher’s price for its drop shipping services. 6 How has Amazon. com responded to these formidable challenges? First, to increase revenue per customer, Amazon. com added product lines or capabilities practically every six weeks in 1999.In February, the company bought 46% of drugstore. com. The following month, it launched online auctions. It bought a 35% stake in homegrocer. com in May, 54% of pets. com in June, an d 49% of gear. com in July. The Zshops and All Product Search (a â€Å"search the Web† service) initiatives have moved it even closer to its goal of providing â€Å"earth’s largest selection. † For Amazon. com, the Zshops initiative is 80–90% grossmargin rich, since its marginal costs for providing one-click shopping and credit card collection on Zshops is nearly zero. In 1999, Amazon. com opened five new automated distribution centers of its own in the US (this is in ddition to two centers already operational in Seattle and Delaware). The intent is to improve declining margins in a cutthroat business (e. g. by sourcing books directly from publishers), lessen dependence on Ingram and other distributors, and extend and control its online fulfillment process to enhance competitive advantage. Amazon. com now offers its customers same to next day shipping (in the US) on most items. In the 1999 holiday season, the company sent more packages—perhaps in e xcess of 15 million—to more people than any other e-tailer or mail-order retailer in the country. 7 Amazon. com’s leadership in customer fulfillment etworking (CFN) will be critical to its success as the landlord of the largest shopping mall on the Web. Second, its customer fulfillment networking (CFN) strategy is designed to increase gross margins by sourcing directly from publishers and other producers, rather than from wholesalers (e. g. distributors like Ingram) who provide drop shipping for a premium. Amazon. com will also reduce costs per sale by cross-docking orders (books, electronics, and toys all in one order) at the warehouse closest to the customer through state-of-the-art demand forecasting and optimization solutions from i2 Technologies. 10 Business contextE-tailing is fast becoming a crowded marketplace with  © 1. 2 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. Customer Fulfillment in the Digital Economy Amazon. com So, what are the implications of Amazon. com’s push into more warehouses for better customer fulfillment? While the investment in five additional warehouses has been immense (in excess of $200 million), it enables same or next day fulfillment in most cases—driving greater customer satisfaction and loyalty, and higher evenues and profits per customer. It also lowers operating expenses and empowers Amazon. com to respond to pressures from Wall Street for profits. The strategy appears to be paying off—5. 69 million unique Web users (excluding its 12 million registered customers) shopped at Amazon. com in the 1999 holiday season (an 81% increase over 1998), with average spending per customer of $128 (a 30% increase over 1998). 14 However, maintaining stock in seven warehouses also increases inventory carrying costs, which the company will need to balance and contr ol through efficient customer fulfillment planning and execution. 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. Less compelling High Complex*E-BRAND AS BARRIER TO ENTRY E-CUSTOMER EXPECTATIONS AMAZON. COM (Circa 2001)†¢ Landlord of largest Web supermall†¢ Universal selection, one-stop shopping, and same day customer fulfillment = competitive advantage†¢ Revenues: $2. 7 Billion (est. )†¢ Registered Customers: 19. 5 MM†¢ Items Offered: >18 MM AMAZON. COM (1998)†¢ Book E-tailer†¢ Investment in brand building†¢ Customer fulfillment largely outsourced to Ingram and Baker & Taylor†¢ Revenues: $610 MM†¢ Registered Customers: 12 MM†¢ Books Offered2. 5 MM Low Low This strategic shift (figure 1) makes sense because Amazon. com’s e-brand will be a less compelling barrier to entry beyond 2000, co mpared to its customized, collaborative, and integrated online fulfillment capability for â€Å"orders of one. † According to Andrew N. Westland, Amazon. com’s vice president of warehousing, transportation and engineering, it would risk losing its competitive advantage from its pioneering and innovative one-to-one customer fulfillment excellence if it hired another company to handle distribution.As he points out, â€Å"we would be the teacher and then they would offer those services to our competitors. †13 Designed and built for online order fulfillment, Amazon. com’s CFN and warehouse distribution system is among the first of its kind (another is Webvan). As such, it confers competitive first mover and learning curve advantage. ONLINE PRODUCT ASSORTMENT Amazon. com’s business model consists of two different but complementary revenue, pricing, and profit models. In the case of auctions and Zshops, relatively small topline revenues (at least as of t he end of 1999) contribute high gross and operating margins.In contrast, for the traditional e-tailing model, lower gross and operating margins offset high topline revenues. 11 The company wants to utilize both models: cross-sell the high margin Zshops/auctions offering to its registered e-tailing customers (immediately enhancing both revenue and profits per customer), and cut the cost of sales and operating expenses through efficient customer fulfillment. High Simple Third, its strategy of providing hassle-free, same or next day fulfillment on most items will enhance customer satisfaction and loyalty, driving repeat business, referrals, and increased market share.CUSTOMER FULFILLMENT AS CORE-COMPETENCE High * Complexity of product assortment implies both high breadth and depth of product lines offered. Figure 1. Amazon. com’s strategic shift: from book e-tailer to landlord of Web super mall. 12 Value proposition Amazon. com’s value proposition is â€Å"earth’s largest selection—24/7, at a competitive price. † The world’s most â€Å"customer-centric company† gives its customers what they want (universal selection), how they want it (in one consolidated package), and when they want it (same or next-day by the year 2000), by orchestrating an enjoyable buying experience at the front end and einforcing it with seamless fulfillment at the back end. Bezos, who describes his team members as â€Å"customer obsessed†¦genetic pioneers,†15 can take credit for numerous innovations, including customer recognition and one-click shopping, free book reviews, recommendations (suggestive selling), Purchase Circles (best seller list by region, country, company, and industry), All Product Search (shop the Web), free e-greetings, Auctions, Zshops, and seamless customer fulfillment. Each of these has been a first on the Web, and competitors have copied most of them. Recent innovations include a system that lets shoppers u t together a big order and then send each item, tagged with an individual message, to a different individual and address (September 1999); a â€Å"wish list†Ã¢â‚¬â€much like a wedding registry—that lets people tell the world what gifts they want to receive; and an â€Å"Amazon. com anywhere† initiative with Sprint (announced December 8, 1999) that facilitates wireless shopping through Sprint PCS Internet-enabled smart cellular phones. 16 1. 3 Customer Fulfillment in the Digital Economy Amazon. com 1 Customer places order; credit card processed for payment 4 E-Customer All items picked, packed and assembled at nearest warehouse & shipped ia UPS or US Postal Service 5 Order delivered from the nearest warehouse via UPS/USPS AMAZON. COM WAREHOUSE WWW Electronics OEM Amazon. com’s servers in Seattle Demand forecasting visibility and optimization through i2’s Supply Chain OptimizationSoftware 2 Customer order parsed out to appropriate suppliers (if not stocked in Amazon. com warehouse). Books sourced from Ingram or other book publisher Music company LEGEND Inventory Information 3 Producers dispatch goods to Amazon. com warehouse. Figure 2. Amazon. com’s customer fulfillment network (CFN)—circa 2000. CFN strategy Amazon. com is a CFN pioneer. Its innovative CFN trategy enables true dynamic commerce that provides a customized experience to not only fulfill, but also create demand—profitably, and in real-time. This is a virtuous cycle realized through integration of the customer relationship management applications with the order fulfillment applications and its b-web, as well as intelligent and dynamic demand-supply synchronization. It is rendered possible by the following CFN value drivers: †¢ †¢ †¢ †¢ Business processes and applications Sourcing multiple line items from disparate suppliers and assembling them to a customer’s order and specifications for same/next day fulfillment invo lves ramatically greater logistics and supply chain complexity than delivering huge pallets from warehouses to shelf spaces (brick-and-mortar retail). Dynamic and intelligent personalization that ensures dynamic content insertion and cross-selling (enhancing revenues and profits per customer) while matching the customer’s demands with Amazon. com’s fulfillment abilities Virtual integration across the b-web (from customer to supplier and warehouses) that ensures synchronicity across business processes, delivering intelligent and profitable order fulfillment Dynamic demand and supply planning and ptimization to minimize inventory carrying and transportation costs and reduce cycle times, Three factors—selling an expanded selection of products online (Amazon. com offers 18 million items), the need to move a large volume of small parcels, and rising customer expectations—combine to put new pressures on order fulfillment systems. According to Toby Link, CEO of e-Toys, â€Å"Inventory management is the great ecommerce business process that no one seems to know much about. It is the true barrier to entry. †17 Amazon. com, which has depended largely on a drop shipping and just-in-time arrangement for books with  © 1. 4 aximizing profit and service levels Maximum visibility and responsiveness to supply and demand variability and anomalies through dynamic exception notification (e. g. an electronic alert signal if something goes wrong) 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. Customer Fulfillment in the Digital Economy Amazon. com Order Management System (OMS) Credit card data verification, e-ordering (if needed), reconcilliation of shipping and customer charges Inventory Management System (IMS)Which items and categories to stock, where and in what quantities? What is available and what needs to be ordered? I2’s Demand Optimizer Inventory turnover data by product, category, country, region, state, industry, etc. I2’s Available to Promise (ATP) Can we fulfill these orders profitably? Oracle database of products and consumer profiles All Product Search What are customers looking for? Customer Orders What are they buying? Warehouse & Transportation Management System (WMS & TMS) Pick, pack and ship orders most efficiently & profitably Purchase Circles (Best seller listing by country, region, industry or company)WWW E-Customer New Customer Profile Who are the e-customers (demographics, etc. )? What are their preferences? Suggested Selling (Cross-sell and Net Perceptions up-sell profitable, Collaborative Filtering: in-stock items that What items and categories of customers want) products are customers likely to buy based on affinity? a nagement (CRM) Decision Support, S upply Chain Planning & Execution Customer Relationship M Figure 3. Amazon. com’s suite of CFN applications. 20 Ingram and Baker & Taylor, has now primarily moved to a from-stock hybrid model (that also includes the other options) with its seven US warehouses. In ddition to enlarging its Seattle and Delaware warehouses in 1999, the company has invested over $200 million to lease five distribution and warehousing facilities in Fernley, Nevada; Coffeyville, Kansas; Campbellsville and Louisville, Kentucky; and McDonough, Georgia. of Digital Equipment Alpha Servers and Netscape Commerce Servers built around an Oracle database server and Oracle Financials Enterprise Resource Planning (ERP) system. 21 According to Jeff Bezos, 80% of the company’s investment in software development since its founding in 1994 has not gone into its famously user-friendly screens, but to back-office logistics. 2 In 1998, two-thirds of Amazon. com’s 2,100 employees worked on customer fulfillment. 22 These seven warehouses, comprising 3. 5 million square feet of total space, will en sure fulfillment in 24–48 hours in most cases in the US. 18 The CFN comprising Amazon. com’s warehouses, b-web of suppliers and drop shippers, and end-to-end integration is specifically designed for online retailing from the ground up (i. e. , shipping merchandise item by item to individual customers). 19 It is one of only a handful of such networks. Amazon. com developed most of its own front end e-commerce applications, including page design and rder management systems (OMS). The acquisition and incorporation of Junglee, a highly sophisticated XML-based shopping bot, forms the basis of Amazon. com’s New Product Search application. It sourced its highly acclaimed suggested selling collaborative filtering software from Net Perceptions and recently acquired a Supply Chain Planning and Optimization package from i2 Technologies. 24 All other software—including middleware and the much-praised and patented one-click shopping application—is customized fo r Amazon. com or proprietary, and zealously guarded for competitive advantage. Amazon. com’s CFN, including its network of istribution centers, is illustrated in figure 2; figure 3 shows CFN applications deployed. Amazon. com’s initial hardware and software consisted  © 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. 1. 5 Customer Fulfillment in the Digital Economy Amazon. com Amazon. com is in the process of integrating its b-web (suppliers, distributors, and customers) with its supply chain planning (SCP) and ERP, as well as management systems for orders (OMS), inventory (IMS), warehouse WMS), and transportation (TMS) (figures 2 and 3). This strategy will lead to intelligent demand forecasting, optimization, and profitable distribution execution. The customer relationship management (CRM) suite at the front end, which consists of one-to-one personalization and collaborative filtering from Net Perceptions and Amazon. com’s own order management system (OMS), works in sync with i2’s Supply Chain Planning, Optimization (SCPO) and Decision Support Systems (DSS) at the back end. These form a virtuous cycle that creates profitable demand while delivering a customized buying experience in real-time, as well as ntelligent, profitable fulfillment that ensures customer satisfaction and referrals. Figure 3 presents a hypothesis of how the applications work to deliver intelligent end-to-end order fulfillment: †¢ †¢ †¢ †¢ †¢ This is a true â€Å"sense and respond† CFN based on Amazon. com’s move towards a â€Å"real-time inventory solution† (if the customer can order it, it is available, and can be shipped) to drive customer loyalty, revenues, referrals, and profitability. Data is gathered initially from the customer to form a customer profile in the Oracle data base. Information on items customers are looking for, and ctually buy, is gathered through the All Product Search function and customer orders, respectively. Data from All Product Search drives the categories and product lines that Amazon. com keeps adding to its colossal assortment. The buying data is queried to yield inventory turnover (for every item) by zip code, state, country, business, company, and industry. The inventory turnover data is used to stratify Amazon. com’s inventory on an A, B, C basis (e. g. ‘A’ items could be best sellers, ‘B’ items have medium turnover, and ‘C’ items are one-off orders). The inventory turnover data (XML tagged by zip ode) is fed back to the customer by way of Purchase Circles (best-seller listing) to seduce the customer into buying the item. As well, data from the customer profile and previous buying patterns are mined (using collaborative filtering from Net Perceptions) to predict affinities betwe en customers and products. This enables real-time suggestive selling recommendations (the right suggestions to the right buyer at the right time—right now) relevant to each customer’s buying objectives. These recommendations convert browsers into buyers, increase revenue and profits per customer, and stimulate repeat buying. 25 2’s demand planner uses the inventory turnover and buying data to dynamically anticipate customer needs by accurately predicting customer demand on an ongoing basis. By integrating these with i2’s available-to-promise (ATP) inventory management and distribution systems, Amazon. com ensures that B-web organization Amazon. com’s b-web is an Aggregation (e-tail) and Agora (auctions and Zshops) hybrid model powered by its CFN. Win-win b-web relationships and electronic integration with suppliers, distributors, publishers, producers, and software and hardware providers account for Amazon. com’s winning experience and fulfi llment.These partners contribute significantly to, and derive benefits from, its success. In addition to large and assured revenue streams, learning from this e-tailing and CFN pioneer assures competitive advantage in the high velocity arena of e-commerce. In book e-tailing, for instance, Amazon. com ties Ingram’s inventory data to its customer interface. This gives Amazon. com available-to-promise (ATP) capabilities that lets customers know when they can expect to receive their merchandise. As soon as an order comes in, Amazon. com sends it to Ingram electronically (if it doesn’t carry the ordered item); Ingram then ships the rder, usually the same or next day, to Amazon. com’s customer fulfillment center for cross-docking and shipping via UPS/USPS. Key lessons Four factors explain Amazon. com’s in success e-tailing: †¢  © 1. 6 it maintains an optimum inventory of its most ordered books, CDs, videos, toys, and electronics in its warehouses for in- stock fulfillment. Continuous reconciliation of order and inventory data via the ATP function enables Amazon. com to commit to lead times on its Web site that it can profitably fulfill. Distributors like Ingram will drop ship one-off items (‘C’), or Amazon. com will order them (through theOMS) on a just-in-time basis from other suppliers for cross docking at its warehouse closest to the customer (figure 2). Intelligent distribution, warehousing (WMS), and transportation (TMS) optimization ensures that Amazon. com picks, packs, and transports orders for delivery, via US Postal Service (60% of orders) or UPS (40% of orders), â€Å"from buy button to customer doorstep† 24–48 hours for in-stock items, and within seven days for others, in the US. 26 First, it translated its customer-centric understanding of market need into an easy-to-use, intuitive buying experience that pleases customers and drives evenues and referrals 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. Customer Fulfillment in the Digital Economy Amazon. com †¢ Second, Amazon. com invested tens of millions of dollars in building the most valuable brand on the Web Third, Amazon. com built loyalty and barriers to entry by investing in innovative technology solutions such as suggested selling from Net Perceptions, Supply Chain Optimization (i2), Purchase Circles, and All Product Search, and integrating them into a irtuous cycle for dynamic commerce Fourth, and arguably most important, Amazon. com’s commitment to fulfillment has translated into deep and effective b-web relationships with distributors and suppliers like Ingram and a core competence in one-to-one inventory management and distribution †¢ †¢ Thanks to these four factors, Amazon. com forecasts a customer base of 22. 3 million and revenues of $3. 15 billion b y 2002. The company’s strategic investments in its warehouses, technology, and b-web integration (CFN) to enable reliable and accurate same or next day customer fulfillment are a key part of its first mover dvantage and a significant barrier to entry. Amazon. com can strategically leverage this â€Å"killer app† CFN in a number of ways:26 †¢ †¢ †¢ First, Amazon. com can offer excess capacity in its warehouses to Zshops’ merchants on a â€Å"fee for fulfillment† basis. This would accrue considerable marginal revenues for a significantly lower marginal cost incurred. Second, by installing Web-enabled buying kiosks (as well as interactive television sets and wireless Webenabled devices like PDAs) at high traffic areas in malls, office buildings, and other locations, it can move its Web buying experience to the real world for ess Web-savvy customers. Third, and perhaps most radical and innovative, Amazon. com can build free customer buying port als for each of its registered, loyal customers. For an incremental cost, Amazon. com can create customized buying pages (similar to Dell’s Premier Pages for its business-to-business customers) that will allow customers to go online and enter their buying requirements as needed. Amazon. com can then deliver the items it carries, and turn over remaining orders to its Amazon. com associates, Zshops, or other b-web affiliates for fulfillment. —Arindam (Andy) De  © 2000 Digital 4Sight Corp.Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. 1. 7 Customer Fulfillment in the Digital Economy Amazon. com Amazon. com: Key Performance Indicators (see Table 1 and figures 4a to 4f) Table 1. Comparison of 1998 performance: Amazon. com, Barnes & Noble, and Borders. 28 †¢ †¢ †¢ 117. 8 million US adults, or 60% of the adult population, recognize the Amazon. com brand name, making it the most recognized brand name on the Web, followed by Priceline and e-Bay. 29 Amazon. com, with a low customer acquisition cost of around $2930 compared with $109 for a new e-tailer) and a customer retention rate of over 72%31 enjoys huge competitive advantage in terms of repeat revenue streams and significant growth in its customer base. Analysts estimate that Amazon. com’s customer base will be about 22. 3 million users by 2002 (figure 4a). 32 With an average revenue per user of $141. 25 (figure 4b), this would translate into $3. 15 billion in revenues. Gross margins over the same period would increase from 22% in 1999 to about 25% in 2002. †¢  © 1. 8 Amazon. com, with $610 million in sales in 1998 and revenue growth of 230% (June 1998–June 1999), had ero days of receivables, 23 days of inventory, 87 days of payables (figure 4c) and a positive â€Å"gap in finance cycle†(figure 4d) of 64 days. 33 This implies that Amazon. com, unl ike its competitors, is actually financing working capital with cash flow from suppliers. Amazon. com’s revenue per employee (1998) was $290,476 (figure 4e) and revenue per dollar of fixed assets (figure 4f) was $20. 47 (appreciably higher than the competition). Figures 4e and 4f show an interesting correlation between Amazon. com’s market capitalization of $31. 40 billion and its revenue per employee and revenue per dollar of fixed ssets, against the competition. This may help explain the significant upward disparity in market capitalization enjoyed by the company vis-a-vis its clicks-and-mortar competitors. 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. Customer Fulfillment in the Digital Economy Amazon. com REVENUES ($ MILLIONS) 19,500 22,300 $3,150 20 $2,700 2500 16,500 2000 13,300 15 $2,100 1500 10 $1,403 1000 6,200 Total reven ue per user Annual net income per user $127. 27 Gross margins $138. 6 25% 25 $105. 49 90 $98. 39 22% 22% 21% 21% 20 60 15 30 10 0 ($8. 08) 5 500 30 $141. 25 120 $ PER USER 3000 $150 NUMBER OF REGISTERED USERS (MILLIONS) Revenues ($millions) Number of registered users (millions) GROSS MARGINS (%) 25 $3500 $610 -30 ($19. 57) ($20. 09) 5 ($36. 73) ($45. 37) 0 1998 1999 2000E 2001E -60 2002E Figure 4a. Amazon. com: Revenues & number of registered users (1998–2000). 34 0 1998 1999 2000E 2001E 2002E Figure 4b. Amazon. com: Revenues & net income per user, registered users and gross margins (1998–2002). 35 80 64 INVENTORY TURNOVER OR CASH-TO-CASH CYCLE 60 Inventory turnover (1998) Gap† in finance cycle (1998) Revenue growth (1998-99) 400% 40 20 16. 14 0 -20 300 2. 4 AMAZON. COM 1. 83 B&N BORDERS 230. 1% 200 -40 -60 -80 100 (80) 6. 3% -100 Figure 4c. Book retail: Age of receivables, payables, and inventory (1998). 36  © 2000 Digital 4Sight Corp. Reproduction by any mean s, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. REVENUE GROWTH (%) 0 (90) 14. 5% 0 Figure 4d. Book retail: Revenue growth (June 1998–1999) vs. inventory turnover & gap in finance cycle (1998). 37 1. 9 Customer Fulfillment in the Digital EconomyAmazon. com $350,000 300,000 $35 Revenue per employee (1998) Market capitalization ($ billions) $30 Revenue per $ of fixed assets (1998) $35 Market capitalization ($ billions) $31. 41 25 $30 $31. 41 $30 $20 200,000 $15 150,000 100,000 $103,641 $10 $95,404 50,000 0 $20 15 $15 10 $10 $5. 89 $1. 21 $0 $25 $20. 47 5 $5 $1. 64 20 $1. 64 0 $5. 26 MARKET CAPITALIZATION ($ BILLIONS) $25 REVENUE PER $ OF FIXED ASSETS ($) 250,000 MARKET CAPITALIZATION ($ BILLIONS) REVENUE PER EMPLOYEE $290,476 $5 $1. 21 $0 AMAZON. COM B&N BORDERS Figure 4e. Book retail: Revenue per employee (1998) and market cap (November 1999). 38Figure 4f. Book retail: Revenue per $ of fixed assets (1998) and market cap (November 1999). 39 1. Anthony Bianco, â€Å"Virtual Bookstores Start to Get Real,† Business Week, 27 October 1998. 2. Saul Hansell, â€Å"Amazon’s Risky Christmas,† The New York Times, 28 November 1999. 3. Ibid. 4. Jeff Bezos quoted by Stefani Eads, â€Å"Is Amazon Shopping for Profits in its Zshops? † Business Week, 12 October 1999. 5. According to Opinion Research Corp. , 117. 8 million Americans, or 60% of the US adult population, recognizes the Amazon brand name, making it the most valuable brand name on the Web. 6. Anthony Bianco, op. cit. 7.Saul Hansell, op. cit. 8. As quoted in SS Investor Equity Research Report on Amazon, December 1999. 9. Analysis and estimates by Lauren Cook Levitan, analyst, Banc Boston Robertson Stevens, August 1999. 10. Jeanne Lee. â€Å"i2 Learns What Not to Say When Talking to Analysts,† Fortune, 29 March 1999. 11. Jeff Bezos, quoted in an interview with Robert D. Hof, Business Week, 31 May 1999. 12. Strategy map based on Digital 4Sight analysis of Amazon’s etailing strategy. 13. Saul Hansell, op. cit. 14. Media Metrix numbers quoted in â€Å"Amazon, e-Bay Get Most Holiday Visitors,† Los Angeles Times (Home Edition), 4 January 2000. 5. Jeff Bezos quoted by Chip Bayersin â€Å"The Inner Bezos,† Wired, (March 1999). 16. Amazon press release from its Web site, URL http://www. hoovers. com/cgi-bin/offsite? url= http://www. amazon. com/exec/obidos/subst/misc/investorrelations/investor-faq. html/002-5319771-2477605. 17. John Evan Frook, â€Å"Missing Link Emerges: Inventory Management,† Internetweek, 9 March 1998. 18. Bob Tedeschi, â€Å"Many Internet Companies Have Focused on Attracting Customers. The Bigger challenge Is Fulfilling Orders,† The New York Times, 27 September 1999. 19. Katrina Booker, â€Å"Amazon vs. Everybody,† Fortune, 8 November 1999: 120. 20.Digital 4Sight hypothesis based on secondary research. 21. Customer case study on Oracle’s Web site, URL: http://www. oracle. com/customers/ss/amazon_ss. html. 22. Anthony Bianco. op. cit. 23. Mary Beth Grover, â€Å"Lost in Cyberspace,† Forbes, 8 March 1999. 24. Jeanne Lee, op. cit. 25. Product data from Net Perceptions Web site. URL:http://www. netperceptions. com/product/home/0,,1091, 00. html. 26. Michael Krantz, â€Å"Cruising Inside Amazon,† Time, (December 1999). 27. Digital 4Sight analysis of Amazon. com’s e-tailing strategy. 28. Digital 4Sight Financial Ratio Analysis based on P&L and balance sheet data sourced from www. oovers. com.  © 1. 10 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. Customer Fulfillment in the Digital Economy Amazon. com 29. Opinion Research Corp. survey quoted in â€Å"Equity Research Report on Amazon,† SS Investor, December 1999. 30. McKinsey & Company Data quoted in â€Å"Online Customer Acquisition Costs† Business 2. 0, (November 1999): 16-17. 31. As quoted in â€Å"Equity Research Report on Amazon. com,†SS Investor, December 1999. 32.Analysis and estimates by Lauren Cook Levitan, op. cit. 33. Gap in Finance Cycle = Days of Payables – (Days of Receivables + Days in Inventory). 34. Analysis and estimates by Lauren Cook Levitan, op. cit. 35. Digital 4Sight Financial Ratio Analysis, op. cit. 36. Ibid. 37. Ibid. 38. Ibid. 39. Ibid. 360 Adelaide Street W, 4th Floor Toronto, Ontario. Canada M5V 1R7 Tel 416. 979. 7899. Fax 416. 979-7616 www. digital4sight. com  © 2000 Digital 4Sight Corp. Reproduction by any means, or disclosure to parties who are not employees of Digital 4Sight member organizations is prohibited. Thank you for your cooperation. 1. 11